- +1585-586-0020
- hr_info@hyper-reach.com
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Hyper-Reach Technology provides critical Human Resources solutions that integrate tightly with UKG Workforce Management Solutions, work on a standalone basis as well as work with other human resource systems.
We serve more than 150 companies across three continents in industries such as healthcare, manufacturing, hospitality, food processing, business services and state and local government. Clients use Hyper-Reach Technology services to log off-site employee hours, automate the management of employee absence, and notify employees of important events.
Thanks to our ability to work with every type of communication technology, we can reach team members wherever they are – by telephone, text message, email, push notification, smartphone apps, and even smart speakers, such as Amazon Alexa.
And with the help of Google Translate and other language support technologies, we can communicate with staff in over 100 different languages.
Integrated with UKG workforce management solutions, including UKG Dimensions, UKG Ready and UKG Pro, Hyper-Reach Technology allows off-site employees to clock in from anywhere, using any touch tone telephone or text-enabled device.
Our solution provides:
– Telephone-based punch in and punch out
– Unlimited languages supported
– Toll-free or local number access
– Numbers whitelisted or blacklisted to prevent fraud
– Data-driven script customization: captures what’s required
– Transfer from one department, site or cost center to another
– Works when connections with UKG are unavailable
Integrated with UKG solutions, Hyper-Reach Technology lets employees report absences and lateness from anywhere, using any touch tone telephone or text-enabled device.
Our solution provides:
– Telephone-based reporting
– Unlimited languages supported
– Employees call toll-free or local number
– Data-driven script customization: captures what’s required
– Updates UKG databases with points, open shifts, etc.
– Management alerted immediately
– Absence report can optionally trigger shift-filling
– Works when connections with UKG are unavailable
– Integration with UKG systems eliminates the need for a separate UI
Hyper-Reach™ ENS provides emergency alert delivery to hundreds of public safety agencies, millions of citizens and a growing number of businesses across the US.
Our solution provides:
– The most ways to reach people: voice calls, SMS/text, email, IPAWS, smartphone apps, push notifications, RSS feeds, social media, internet advertising, and more. And now available: smart speakers, such as Amazon Alexa.
– The most ways to get the public registered to receive alerts, including web-based forms, SMS, QR codes, IVR for voice registration, “one-click” registration and smartphone apps.
– Practically 100% uptime, with massive scalability, thanks to leveraging cloud-based services, such as AWS.
– Automated translation and other language support of over 100 languages, leveraging Google Translate.
– The easiest to use, intuitive and trainable system, using Google Maps for quick familiarity.
– Send alerts from anywhere using web, telephone or smartphone app user interface.
– Recorded hotline to give people continuous updates 24/7/365.
